Tag: customer engagement

YouTube Marketing for Your Business

With approximately 400 million users, YouTube a crucial site to be uploading content to in order to send traffic to your business website.  YouTube attracts a high volume of traffic with audiences consuming content for an average of 40 minutes at a time.  YouTube is owned by Google so videos are ranked more highly on […]

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Bots to Know

The word bot can mean a variety of different things, for example to a gamer a bot would be an AI character in their game. The kind of bots we are looking at today should be thought of as conversational agents and should not be confused with robots (see image above).

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